# Privacy Policy
02/02/2026
Certified Plumbing Pros ("we," "our," or "us") operates the website certifiedplumbingpros.com (the "Site"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site.
**Company Information:**
Arroyo Media
530 S Lake St #250
Pasadena, CA 91101
United States
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## 1. Information We Collect
We may collect information about you in a variety of ways, including:
### Personal Data
Personally identifiable information, such as your name, email address, phone number, and any other information you voluntarily provide when you:
* Fill out contact forms
* Request a quote
* Call or communicate with us
### Automatically Collected Information
When you access the Site, we may automatically collect:
* IP address
* Browser type
* Device information
* Pages visited and time spent on the Site
### Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to enhance your experience.
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## 2. How We Use Your Information
We use the information we collect to:
* Provide and manage our services
* Respond to inquiries and customer service requests
* Send marketing and promotional communications
* Improve our website and services
* Monitor and analyze usage trends
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## 3. Sharing Your Information
We may share your information in the following situations:
* **Service Providers:** With third-party vendors who perform services on our behalf
* **Legal Requirements:** If required by law or to protect rights and safety
* **Business Transfers:** In connection with any merger, sale, or acquisition
We do not sell your personal information.
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## 4. Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
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## 5. Data Security
We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
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## 6. Your Privacy Rights
Depending on your location, you may have the right to:
* Request access to your personal data
* Request correction or deletion of your data
* Opt-out of marketing communications
To exercise your rights, please contact us using the information below.
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## 7. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
* Know what personal information is collected about you
* Request deletion of your personal information
* Opt-out of the sale of your personal information (we do not sell data)
To submit a request, contact us at the information below.
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## 8. Children's Information
We do not knowingly collect information from children under the age of 13.
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## 9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
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## 10. Contact Us
If you have questions about this Privacy Policy, you may contact us at:
Arroyo Media
530 S Lake St #250
Pasadena, CA 91101
United States
Email: info@certifiedplumbingpros.com
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## 11. Lead Generation Disclosure
Certified Plumbing Pros is a lead generation website operated by Arroyo Media. By submitting your information, you agree that we may share your details with licensed plumbing professionals in your area so they can contact you regarding your request.